Shipping policy

At InayaMorocco, we understand the importance of prompt and reliable shipping to enhance your shopping experience. We have outlined our shipping policies below to provide clarity and transparency regarding our shipping processes.

Carrier Information:

All orders placed with InayaMorocco are shipped using the reputable postal service, Royal Mail. This trusted carrier ensures the safe and secure delivery of your items to your chosen destination.

Domestic (UK) Shipping Options:

UK No Rush Shipping:

- Delivery Timeframe: 5-7 working days.

- This option offers cost-effective shipping for customers who can wait a bit longer for their orders.

Standard UK Shipping:

- Delivery Timeframe: 2-5 working days.

- Our standard shipping provides a balance between cost and delivery time.

Express UK Shipping:

- Delivery Timeframe: 1-2 working days.

- Choose this option for quicker delivery when time is of the essence.

International Shipping Options:

International Limited Tracking:

- Delivery Timeframe: Up to 45 working days.

- Please note that this option offers limited tracking information until the day of delivery.

Standard International Shipping:

- Delivery Timeframe: Up to 25 working days.

- This option provides a reasonable balance between cost and delivery time for international orders.

Customs Fees for European Orders:

For our valued European customers, it's essential to be aware that there may be customs fees associated with your order. Since the UK has left the EU, some European countries may impose customs duties and taxes on imported goods. These fees are the responsibility of the customer and are not included in the purchase price or shipping costs charged by InayaMorocco. We recommend checking with your local customs authorities for information on potential fees before placing your order.

Order Processing:

Orders are typically processed within 1-2 business days. Once your order has been shipped, you will receive a confirmation email containing tracking information if applicable. We strive to process and ship all orders as quickly as possible. Please note that the processing time may vary depending on the items ordered, order volume, and other factors.

Tracking Information:

For orders with limited tracking, tracking information will be available only on the day your parcel is scheduled to arrive at the shipping address. Please keep this in mind while tracking your order.

Address Accuracy:

It is the customer's responsibility to provide accurate and complete shipping information. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details.

Delivery Delays:

While we make every effort to ensure timely delivery, unforeseen circumstances such as weather, customs inspections, or other external factors may occasionally cause delays. If you experience a significant delay in receiving your order, please contact our customer support team for assistance.

Contact Us:

If you have any questions, concerns, or require further assistance regarding your order's shipping status, feel free to reach out to our customer support team at InayaMorocco@gmail.com

We are here to help!

Thank you for choosing InayaMorocco and joining the family. And remember, Find Peace in Purity

Last updated: August 2023